Terms of Service for getSSL by iWebz℠

Last updated 1st October, 2017

BY USING THIS SITE, THE SERVICES AVAILABLE AT THIS SITE, AND ANY SERVICE, SOFTWARE, APPLICATION, OR PROGRAM CREATED BY IWEBZ RETAIL PRIVATE LIMITED OPC (“IWEBZ”), YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS (THE “AGREEMENT”) GOVERNING YOUR USE OF SSL CERTIFICATES PURCHASED VIA IWEBZ, OTHER ONLINE AND OFFLINE COMPONENTS (COLLECTIVELY, THE “SERVICE”). IF YOU ARE ENTERING IN TO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “USER”, “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT AND MAY NOT USE THE SERVICE.

 

Introduction

SSL, which stands for Secure Sockets Layer, is a cyber-security protocol that digitally encrypts information sent from a browser to a server. SSL certificates are used to protect sensitive information like credit card numbers, usernames, passwords, email addresses, and more. A website with an SSL certificate is identified using a number of trust indicators, like “https://” and the padlock icon in the browser bar, a site seal from a reputable Certificate Authority (CA), and a green bar that wraps around the URL on more premium certificates.

The CA is the company that actually issues the SSL certificates. Symantec, Thawte, GeoTrust, RapidSSL, Certum, and Comodo are all CAs, for example. We are a reseller of these CAs, meaning that we are able to offer the exact same certificate that you would get from buying direct, but at much lower prices. Because we buy in bulk from these CAs, we are able to offer them at the significant discounts that you see. For the purpose of this Terms of Service document from iWebz to you the User, the CA will be considered a third-party.

The SSL Certificate issuing CA provides the User with certificate files of fixed validity that enable encrypted data transfer, with an implied U.S. dollar-based warranty. This warranty provided by the CA in no way involves iWebz.

Steps to purchase SSL Certificates via getSSL by iWebz℠ will be displayed & updated at the link below:
https://www.getssl.in/index.php/getssl-purchase-process/

iWebz is a retail provider of Web Infrastructure services. iWebz offers the Service via prepaid (paid) subscription plans. The role of iWebz is only to enable the User to buy / renew / re-issue SSL certificates at low prices.

Purchase of SSL certificates via iWebz (the “Service”) assumes the User has background knowledge of SSL certificates & related activities, and does NOT include the following:

  • Installation of the SSL certificate on behalf of the User.
  • Support / Hand-holding to educate & enable SSL certificate installation by the User

In case you are not satisfied with the SSL certificate received from the CA, you can request iWebz for clarifications, or for order cancellation. Refunds require you to first cancel your order with iWebz within 7 days of making payment and are subject to the Cancellation & Refunds policy mentioned below in the Payments section.

All clarifications, order cancellations, and refund requests must be made via the Support link available from the Order Details page. The link to the Order Details page will be automatically sent to you when you have paid for the order.

The Service is provided with all options and documentation specified in the English language only. We are not liable for any Service commitments inferred from website content translated into any other language.

iWebz reserves the right to refuse service to anyone for any reason whatsoever.

 

Subscription Plan Definition

SSL certificates available with iWebz paid subscription orders are validity-based data security products and are available as renewable subscription orders from iWebz for automated renewal reminders & billing before the certificate validity expires.

iWebz offers prepaid subscription plans based on the validity & features of the SSL Certificate. iWebz reserves the right to remove, without notice, any or all data stored in any User account if the account has not paid the invoiced subscription fees 3 days beyond the due date.

Once subscribed, by prepaying for the certificate product subscription, the subscription cannot be upgraded or downgraded to another certificate product.

 

Incorrect Client Information

If you have entered incomplete or incorrect information, and you have requested for a change, iWebz may contact you in an effort to help you successfully update or correct the information. You hereby authorize iWebz to make such contact. If iWebz is unable to reach you, or you do not respond to iWebz’s contact, your Client information will remain as they were entered.

 

Non-Transferable Membership

iWebz grants you a personal, non-exclusive, non-transferable license to use the certificate products and software contained in or made available through the Service (the “Content”) solely for your own internal purposes. All rights not expressly granted by iWebz to you are retained.

 

Restrictions

You are permitted to store, manipulate, analyze, reformat, print, and display the Content only for your personal use. Unauthorized use of the Service, or the resale of the Services without iWebz’s prior written consent, is expressly prohibited. You shall not copy, license, sell, transfer, transmit, make available, distribute, publish, or assign this license or the Content in any format to any third party.

 

Third Party Interaction

In your use of the Service, you may enter into correspondence with, purchase goods and/or services, or participate in promotions of advertisers or sponsors showing their goods and/or services through the Service. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. iWebz shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party.

 

Links to Third Party Sites

iWebz does not endorse any sites on the Internet that are linked through the Service. iWebz is providing these links to you only as a matter of convenience, and in no event shall iWebz be responsible for any content, products, or other materials on or available from such sites.

 

Payment of Fees, Cancellations and Refunds

Payments

iWebz offers its Service, as described on the iWebz website (www.getssl.in) and as published within the Service, for advance / prepaid fees (the “Fees”) which you will pay to iWebz by Bank transfer, authorized credit/debit card, via PayPal, etc. (the “Payment Method”), as applicable for your region. The Fees applicable for the Service are available at getSSL.in and as published within the Service. iWebz reserves the right to change the Fees or applicable charges and to institute new charges at any time without notice. Your account will automatically be invoiced Fees on the the expiration of the previous billing period/ cycle. Thereafter, the Fees will automatically be due from your account, in advance, on or before the 1st day of your subscription billing cycle.

Cancellations, Refunds and Reissues

We include a 7-day, refund guarantee on SSL Certificate products. We will cancel and refund an order upon request by the Customer within 7 days. All refund / cancellation requests must be submitted within 7 days of the initial order date.

Refunds: A Refund is defined as a percentage of the Fee received from the customer, inclusive of taxes paid (if any). All refunds will be limited to 97% of the amount billed by iWebz. iWebz will retain 3% of the amount billed towards administrative fees. Hence, a refund will return only the amount paid by the customer minus the 3% administrative fee.

To get a refund, the account holder must raise the Cancellation/Refund Request in writing via the Contact Support link on the Order Details page for the specific order in question and mention the order/invoice number. Please note that a refund typically takes a few days to process and depends on the payment method used.

All refunds will be given against the Indian Rupee as the reference / store currency. Any refund requests raised directly with our payment gateway partner without contacting us will also be governed by this refund policy.

Cancellations: You may cancel your Paid subscription (Certificate Order) at any time during the first 7 days from the initial order/payment date. Only orders cancelled during this period will be eligible for a refund as defined above. Any order cancelled after this period will get no refund.

It is possible that after ordering an SSL Certificate product, your certificate generation request may, in very rare cases, get rejected by the Certifying Authority (CA). As the decision of the CA is final, we will provide you with a 100% refund of payment made for the order.

We always want you to be completely satisfied. If you are considering submitting a refund / cancellation request, you can always discuss your options by contacting us via the Contact Support link on the Order Details page prior to deciding on Order cancellation.

Any product subject to a successful refund / cancellation request must not be in use, must be un-installed and/or deleted. We may refuse to cancel and / or refund any order that is in use, not un-installed and/or not deleted.

Reissues: You can request a reissue of the certificate at any time during the validity period of the Certificate using the Re-issue Certificate link on the Order Details page for that specific Certificate order. Please note reissued certificates will have to undergo the same Domain Validation process as the originally issued Certificates, and will have to be installed replacing the previous certificate files.

Users should consider re-issuing their SSL certificate if:

  • The certificate’s private key has been compromised and the user wants to revoke their SSL certificate.
  • A user moved the website to another server where the previously generated private key cannot be used.
  • A user chose to move to another web host provider where the previously generated private key cannot be used.

 

Trial Offers, Coupons, Credits and Special Offers

We reserve the right to discontinue or modify coupons, credits and special promotional offers offered by iWebz at our discretion.

 

Account Information and Data

iWebz does not own any data, information or material that you submit to the iWebz billing & support system, the Service or store in your account (“Data”). iWebz will not monitor, edit, or disclose any information regarding you or your account, including any Data, without your prior permission except in accordance with this Agreement. iWebz may access your account, including its Data, to respond to service or technical problems or as stated in this Agreement. You, not iWebz, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness and copyright of all Data, and iWebz shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Data.

 

User/Client License Grant

In addition to any other consent provided in these Terms or expressly to iWebz, User/Client hereby consents to iWebz utilizing User/Client Information and manifestations of any aspect or part of any Service for purpose of displaying all or part of a Service to potential customers and other persons who may have an interest in Client’s Service.

 

Termination

iWebz, in its sole discretion, may terminate your website access or use of the Service and remove and discard any Data within the Service if you fail to comply with this Agreement. You may terminate your user account upon notice to iWebz at any time; however, you will not receive a refund of any portion of your fees paid to iWebz. Upon termination of an account, your right to use such account and the Service immediately ceases. iWebz shall have no obligation to maintain any Data stored in your account or to forward any Data to you or any third party. SSL certificates already purchased & installed on web servers will continue to work until their expiry date.

 

Proprietary Rights

Except for the licenses granted herein, you have no right, title or interest in or to the Service or any Content. You agree that iWebz or its licensors retain all proprietary right, title and interest, including copyright and all other intellectual property rights, in and to the Service and Content, including without limitation, text, images, and other multimedia data. iWebz and/or other iWebz products and services referenced herein are either trademarks or registered trademarks of iWebz.

 

Disclaimer

IWEBZ MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT. IWEBZ DOES NOT REPRESENT OR WARRANT THAT: (I) THE USE OF THE SERVICE WILL BE TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (II) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (III) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (IV) ERRORS OR DEFECTS WILL BE CORRECTED, (V) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY IWEBZ.

iWebz has no control, and therefore, bears no liability for any cancellation or modification to the service connected with the certificate product by the issuing Certifying Authority (CA) after purchase by the User.

iWebz has no control, and is therefore not liable, over Web Browser or Web Component library developers adding or removing an issuing Certifying Authority (CA) and it’s associated certificates from their trust root, leading to the User’s certificate being rendered invalid.

iWebz reserves the right to not be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.

All offers are non-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.

iWebz is not responsible for any contents linked or referred to from iWebz pages.

iWebz intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object. The copyright for any material created by the author is reserved. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author’s agreement.

This disclaimer is to be regarded as part of the internet publication from which you were referred. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.

 

Trademark Acknowledgement

All brand names and product names mentioned on website are trademarks or registered trademarks of their respective owners.

 

Indemnification

You shall indemnify and hold iWebz and its parents, subsidiaries, affiliates, officers, directors, employees, attorneys, and agents, harmless from and against any and all claims, costs, damages, losses, liabilities, and expenses (including attorneys’ fees and costs) arising out of or in connection with your use of the Service (including the Content) or breach of this Agreement.

 

Limitation of Liability

IN NO EVENT WILL ANY IWEBZ PARTY BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF, BASED ON, OR RESULTING FROM THIS CONTRACT OR YOUR USE OF THE SOFTWARE OR SERVICE, EVEN IF SUCH IWEBZ PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE EXCLUSION OF DAMAGES UNDER SECTION K IS INDEPENDENT OF YOUR EXCLUSIVE REMEDY AND SURVIVES IN THE EVENT SUCH REMEDY FAILS OF ITS ESSENTIAL PURPOSE OR IS OTHERWISE DEEMED UNENFORCEABLE. THESE LIMITATIONS AND EXCLUSIONS APPLY WITHOUT REGARD TO WHETHER THE DAMAGES ARISE FROM (1) BREACH OF CONTRACT, (2) BREACH OF WARRANTY, (3) NEGLIGENCE, OR (4) ANY OTHER CAUSE OF ACTION, TO THE EXTENT SUCH EXCLUSION AND LIMITATIONS ARE NOT PROHIBITED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH THE SERVICE, YOU DO NOT AGREE WITH ANY PART OF THIS CONTRACT, OR YOU HAVE ANY OTHER DISPUTE OR CLAIM WITH OR AGAINST ANY IWEBZ PARTY WITH RESPECT TO THIS CONTRACT OR THE SERVICE, THEN YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICE.

In the event that, notwithstanding the foregoing disclaimers and indemnification, iWebz is found responsible to any User for any reason whatsoever, iWebz’s liability shall be limited to the amounts actually paid by such user the one (1) month period immediately preceding the event given rise for such claim for, and shall not include punitive damages or consequential or resulting damages of any nature.

 

International Users

By using the Service, all Users understand and consent to the processing of personal information in India.

 

Additional Rights

Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you.

 

Modification to Terms

iWebz reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service at any time, effective upon posting of an updated version of this Agreement on the Service. You are responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes.

 

Choice of Law and Location for Resolving Disputes

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Maharashtra in India, excluding its conflicts-of-law principles. Please note that your use of the Services may be subject to other local, state, national, and international laws. You expressly agree that exclusive jurisdiction for any claim or dispute with iWebz or relating in any way to your use of the Services resides in the courts of Mumbai, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Mumbai in connection with any such dispute including any claim involving iWebz or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and content providers.

 

General

No text or information set forth on any other purchase order, preprinted form or document shall add to or vary the terms and conditions of this Agreement. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and iWebz as a result of this agreement or use of the Service. The failure of iWebz to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by iWebz in writing. iWebz has the right to assign any or all of its rights and obligations under this Agreement at any time. This Agreement comprises the entire agreement between you and iWebz and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter contained herein.

 

Questions or Additional Information

If you have questions regarding this Agreement or wish to obtain additional information, please send an e-mail to support@iwebz.net.

By using our services you consent to all the Terms mentioned in this agreement. We may change this agreement from time to time. If we make any changes to this Policy, we will change the “last updated” date mentioned on this page.

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